D2 • Global Architect Session

Sr. Infrastructure Architect

This is architect-led decision support. Our Logic Core assists senior operators with Tier-3 scenarios while keeping decisions accountable. It analyzes routing tables, firewall race conditions, MS365 hybrid states, VoIP latency, and cloud identity logic.

Networking & BGP

VoIP & SIP

MS365 & Azure

Identity & SSO

Zero-Trust Protocol

We do not collect passwords. Please scrub all config files and logs of secrets/keys before upload. Your engineer maintains configuration control at all times. You hold the "Commit" button.

Vendor & Protocol Authority

Advanced Networking Cisco (IOS/NX-OS), Fortinet, Juniper, Palo Alto, Aruba, Ubiquiti.
BGP, OSPF, MPLS, SD-WAN.

Unified Comms (VoIP/SIP) RingCentral, Teams Voice, Zoom, Cisco CUCM, Ribbon/AudioCodes SBCs.

Identity & Cloud Azure AD/Entra, Okta, MS365, Exchange Online, AWS, GCP.

Systems & SRE Linux (RHEL/Ubuntu), Windows Server, VMware, Hyper-V, Kubernetes.

Secure Terminal

This is an ephemeral, high-security command environment.

• Zero Retention: Logs are purged post-session.
• Live Logic Stream: Watch the Architect derive solutions in real-time.
• Isolated: No direct access to your infrastructure unless you proxy the commands.

Requester

Context

Problem Vector

Secure Terminal link sent immediately.

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Service Scope: Logic Core remote diagnostics is the primary global offering. Smart Hands (Technical Field Operations) is a premium service and region-dependent based on verified dispatch coverage.

Trust signals include policy transparency (Terms + Privacy), authenticated intake, and evidence-based closeout summaries.