Amor Nexus • Admin Operations Portal

Ticket Feed

Live Sessions

Filter

Dispatch Queue

Triage + Assignment

Dispatch Shared Access Key Target Tech UID Target Tech Name

Ticket Detail

No ticket selected

SKU —

—

Identity Manual Review Queue

Review hold states from strict-mode face-match flow. Holds are never auto-rejections and require manual decisioning.

Customer

No email

No owner/assignee context

Payment State

—

AI Control

If this ticket is in human/escalated handling, use this to immediately return troubleshooting to AI.

Manual Payment Override (Admin Only)

Use this when Stripe checkout cannot be completed but support has approved an exception. This action mirrors vetting-fee paid state for the selected application ID and keeps an audit trail.

Target Reference is the app_id from the technician application/payment-gate flow. This does not auto-accept a candidate; it only clears the payment gate so vetting can continue.

Target Type Target Reference

Required Reason Required Comment

Technician/Shop Portal Access Control (Admin Only)

Target Type Target Reference

Action Type Reason Code

Required Comment

Effective At (optional) Grace Until (optional)

Retention Class (optional) Retention Until (optional)

Mark active obligation (closeout-only guard where applicable)

Issue Summary

Select a ticket to inspect issue context.

Strategic Plan

No strategic plan available.

System Note

Thread

Timeline

Payout Projection